Privacy Policy

Privacy Policy

Suidhagha places the highest importance on protecting your privacy when you interact with us. To maintain your trust, we follow a policy that safeguards your personal data by clearly explaining what information we collect, how we use it, who has access to it, and what your rights are regarding that information. By accessing and using suidhagha.com, you agree to our Privacy Policy and Terms of Use.

Use of Information

Suidhagha collects personal information in various ways when you place an order or create an account on our website. By registering, you consent to the collection and use of your information. When placing an order, we may require your name, email, phone number, home address, and billing/shipping details to process and deliver your order accurately.

Your personal information is strictly used for order processing and will never be shared with third parties for marketing purposes. Occasionally, we may require additional verification, such as your phone number, which may be shared with our courier partners solely for delivery purposes.

To ensure your data is secure, we use SSL encryption technology for safe transmission. We also utilize non-personal data such as cookies to enhance your user experience. These cookies can be session-based or persistent (stored for up to 24 months). You can remove them at any time through your browser settings.

Information Collection

Suidhagha may use your personal information for the following purposes:

• To create and manage your personal account on suidhagha.com (e.g., name, email)

• To process and fulfill your orders (e.g., name, address, contact details)

• To send order and delivery updates via SMS (e.g., phone number)

• To send promotional offers, newsletters, or catalogs (e.g., email, wishlist data, postal address)

• To contact you in case of order or delivery issues (e.g., phone, address)

• To respond to your inquiries and inform you about service updates (e.g., email)

• To prevent fraud by disclosing necessary data to fraud prevention agencies

• To analyze purchase behavior for personalized marketing (e.g., name, buying habits)

We retain your personal data only as long as it is necessary to fulfill the services we provide or to meet legal requirements. When no longer needed, your data will be deleted unless legal obligations (such as accounting laws or ongoing contracts) require us to retain it. We do not sell your data to any third-party marketing agencies.

Marketing Updates

Suidhagha occasionally contacts users who subscribe to our services. This may include confirmation emails, payment updates, product/service notifications, and legally required notices. These messages are transactional in nature and cannot be opted out of.

However, you may opt out of receiving promotional emails or marketing updates. You can do this by using the unsubscribe link in our emails, updating your preferences through our website, or contacting us directly at suidhaghaofficial1@gmail.com or 0321 5440587. We aim to process opt-out requests promptly, though you may still receive a few messages during the transition period.

By using our website and providing your mobile number, you consent to receive SMS messages from Suidhagha or our partners. These are not a condition for purchase, and standard message/data rates may apply. To stop receiving messages, contact us directly.

Your Rights

You have the right to request information about the personal data we hold about you. If your data is incorrect, incomplete, or no longer relevant, you may request correction or deletion.

For inquiries or to exercise your rights, please contact us at:

📧 suidhaghaofficial1@gmail.com
📞 0321-5440587